Dustin Owen offers small-talk tips for connecting with potential mortgage clients

In a recent episode of “The Loan Officer Podcast,” co-hosts Dustin Owen and John Coleman discuss key tips for loan officers when engaging in small talk with prospective clients. Owen and Coleman explore common discussion topics, conversational nuances and best practices for communicating with client
Read MoreDOJ sues Rocket, appraisal companies over alleged discrimination

Another regulator has sued Rocket Mortgage for allegedly discriminating against a Black homeowner by undervaluing her home during an appraisal in Colorado three years ago. And the Detroit-based lender believes it’s a “massive overreach.” On Monday, the U.S. Department of Justice—following a move mad
Read MoreDown payment assistance programs continue to grow, with an average benefit of $17K

As the year comes to a close, states are adding more down payment assistance (DPA) programs to help first-time buyers achieve homeownership. Down Payment Resource — a national database for connecting prospective homebuyers to financial assistance programs — recently released its newest Homeownership
Read MoreNAR faces new suit alleging antitrust violations, discrimination

The legal woes continue for the National Association of Realtors (NAR). On Wednesday, Maurice Muhammad — the broker of Progressive Realty — filed a complaint in U.S. District Court in Pennsylvania claiming that NAR, the Pennsylvania Association of Realtors (PAR) and the Greater Lehigh Valley MLS (GL
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